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Palliative Care

Is Palliative Care right for you?

Find out with this video from Prepped Health’s PCforMe

What is Palliative Care?

Palliative Care focuses on the relief of symptoms and stress related to a serious illness. People with advanced illnesses have specialized needs and often fall between traditional home health services and hospice care. Palliative Care gives these individuals much needed assistance in navigating the complicated health care system and offers the option of staying at home rather than going into the hospital.

Hospice East Bay’s Palliative Care program works within a team-based model to coordinate care with your other health service providers. We will work with you to develop a plan for care that involves all of your doctors and services, while ensuring that your needs and wishes are being met.

To talk with a member of our support staff, call (925) 852-0010.

Frequently Asked Questions

We can help with:

  • Filling out complicated medical forms;
  • Managing medications and prescriptions;
  • Educating family members and caregivers on how to give medications and use medical equipment;
  • Ordering necessary medical equipment;
  • Coordinating lab work;
  • Organizing care conferences to help resolve family conflicts;
  • Arranging limited volunteer services for short-term needs;
  • Assisting with difficult emotional and logistical transitions, such as moving to an assisted living facility.
  • We bill Medicare or private insurance for all physician and nurse practitioner visits.
  • You are billed a monthly, out-of-pocket fee, which covers all other services.
  • Financial assistance is available for those who qualify.

Palliative Care of the East Bay accepts patients who:

  • Are 18 years of age or older;
  • Have a diagnosis of a life-limiting serious or chronic illness;
  • Have a primary care provider;
  • Are not currently receiving hospice services

Yes, our Palliative Care program is proud to be the only palliative care program in the Bay Area certified by the Community Health Accreditation Partner (CHAP). As the leading national accreditation agency for hospice and home health organizations, CHAP’s certification ensures that our quality of care meets the industry’s highest nationally recognized standards in palliative care.

Comparing Palliative Care with Hospice Care

Eligibility
Specialty Palliative Care
  • Patient at any stage of a serious illness, such as Cancer, COPD, Dementia, CHF or Failure to Thrive
  • Patient may choose to continue with curative treatment
Hospice Care
  • Six months life expectancy
  • Patient chooses comfort-oriented care
Hours Available
Specialty Palliative Care
  • Monday-Friday, 9am – 5pm
  • Phone support 24 hours a day
Hospice Care
  • 24 hours a day
Financial Responsibility
Specialty Palliative Care
  • All insurances will be verified for coverage prior to enrollment
  • All services covered for most patients with Blue Shield, Canopy Health and Health Net; spiritual care and volunteer services for limited, short-term needs are available at an additional cost for other insurances.
  • Medicare Part B insurance pays for 80% of MD/NP visits with 20% co-pay which may be covered by secondary insurance
  • Some insurance covers additional RN, MSW services
  • Financial assistance is available for those who qualify
Hospice Care
  • All insurances will be verified for coverage prior to enrollment
  • Medicare and Medi-Cal, which cover 100% of services
  • Private insurance, which may have co-pays
  • Financial assistance is available for those who qualify
Medications, DME, Medical Supplies
Specialty Palliative Care
  • Billed to insurance, would be similar to the orders submitted by one’s PCP or specialists
Hospice Care
  • Covered, if related to the hospice diagnosis
Primary Provider
Specialty Palliative Care
  • Patient has their own Primary Care Provider (PCP) or specialist who works with the palliative care team
Hospice Care
  • Patient may choose their own PCP or our hospice MD to work with the hospice team
Team Members
Specialty Palliative Care
  • MD, NP, RN, MSW, Spiritual Care Counselor (SCC), limited, short-term volunteer visits at your residence
Hospice Care
  • MD, NP, RN, MSW, Hospice Aide, Spiritual Care Counselor (SCC), Bereavement Counselor, Music Therapist and volunteer visits at your residence
Specialty Palliative Care
Hospice Care
Eligibility
  • Patient at any stage of a serious illness, such as Cancer, COPD, Dementia, CHF or Failure to Thrive
  • Patient may choose to continue with curative treatment
  • Six months life expectancy
  • Patient chooses comfort-oriented care
Hours Available
  • Monday-Friday, 9am – 5pm
  • Phone support 24 hours a day
  • 24 hours a day
Financial Responsibility
  • All insurances will be verified for coverage prior to enrollment
  • All services covered for most patients with Blue Shield, Canopy Health and Health Net; spiritual care and volunteer services for limited, short-term needs are available at an additional cost for other insurances.
  • Medicare Part B insurance pays for 80% of MD/NP visits with 20% co-pay which may be covered by secondary insurance
  • Some insurance covers additional RN, MSW services
  • Financial assistance is available for those who qualify
  • All insurances will be verified for coverage prior to enrollment
  • Medicare and Medi-Cal, which cover 100% of services
  • Private insurance, which may have co-pays
  • Financial assistance is available for those who qualify
Medications, DME, Medical Supplies
  • Billed to insurance, would be similar to the orders submitted by one’s PCP or specialists
  • Covered, if related to the hospice diagnosis
Primary Provider
  • Patient has their own Primary Care Provider (PCP) or specialist who works with the palliative care team
  • Patient may choose their own PCP or our hospice MD to work with the hospice team
Team Members
  • MD, NP, RN, MSW, Spiritual Care Counselor (SCC), limited, short-term volunteer visits at your residence
  • MD, NP, RN, MSW, Hospice Aide, Spiritual Care Counselor (SCC), Bereavement Counselor, Music Therapist and Volunteer visits at your residence

Our Palliative Care Team

Practitioners

Our Physician or Nurse Practitioner visits your home to learn about your needs and wishes, and develops a plan of care that emphasizes what is most important for you to have the best possible quality of life.

Social Workers

Our Medical Social Worker develops a road map to help you and your family make the right decisions throughout your care.

Registered Nurses

Our Registered Nurse Case Manager coordinates your care and provides information about how your disease may affect you and your quality of life.

Counselors

Our team also includes a Spiritual Care Counselor, available as needed, and our Palliative Care Coordinator, who is available 9am-5pm, Monday-Friday, to answer your questions.

Talk to someone.

Fill out this form and someone will be in touch with you promptly. Call to learn more today:  (925) 887-5678