Dear Hospice of the East Bay,
It is with much gratitude that I write this note to your organization. My mother Beverly Howell passed April 25 of this year. Her time with hospice was only a week but it was in that period of time that I was given so much support and help from your staff—I absolutely know in my heart that my mother felt the same and we will be eternally grateful.
Lois Williams, one of your chaplains, spoke to my mother and I just days before she passed. I could tell that her words meant a great deal to my mother. Lois also came to my home to console me. She helped me prepare in every way for my mom’s service. I will never forget the loving, kind and healing spirit of this woman.