In keeping with our mission, Hospice East Bay is committed to providing the hospice and palliative care services that support and comfort patients and their loved ones through changes that all our patients experience.

In the face of this new pandemic challenge, we are taking steps to lessen the risk of spreading COV-19, such as:

  • Continuously monitoring all official communication
  • Updating staff as information changes
  • Screening new patients and monitoring current patients and families for signs and symptoms of COVID-19
  • Providing protective equipment to our staff who work with patients and families

In addition, we are meeting and, in some cases, exceeding all recommendations from the Centers for Disease Control (CDC), World Health Organization (WHO), California Department of Public Health (CDPH), and the Health Departments in Contra Costa, Alameda and Solano Counties.

Please learn more about the COVID-19 virus by visiting the website of the Center for Disease Control (CDC).

Below are some questions you might have when choosing a hospice:

Do you accept patients who have COVID-19 or who have family members who have the virus?

Yes, Hospice East Bay serves all patients who qualify for our services by having a life-limiting illness with a prognosis of six months or less. Just having COVID-19 does not qualify someone for hospice services by itself.

Can someone who has COVID-19 spread the illness to others?

The virus that causes COVID-19 is spreading from person-to-person, so someone who has the virus can spread it to other people. That is why officials recommend that people who have the virus be isolated or quarantined in the hospital or at home (depending on how sick they are) until they are better and can no longer infect someone else.

Since the virus spreads from person to person, if you do serve patients with COVID-19, how do I know you won’t bring the disease into my home?

As a healthcare provider and your community partner, we make sure that our staff have the personal protective equipment they need to not only avoid spreading illness to you but also to avoid getting sick themselves. For example, we require our staff to get “fit tested” each year for their face masks to make sure that they are wearing the right size mask and wearing it in the right way. This personal equipment is only used for one location and changed between patients.

What are you doing about bereavement support groups?

Due to the virus, we are temporarily canceling all face-to-face grief counseling services. We are currently offering “virtual” grief support groups through a dedicated conference phone number. As always, we have counselors available to talk to you during normal business hours Monday through Friday should you need support. For more information about grief support, please call (925) 887-5681.

Is it safe to visit the Bruns House?

Yes. In response to the COVID-19 pandemic, providing the highest quality care and maintaining a safe environment for our guests and staff is our number one priority. We continue to monitor and follow new developments from the state, Contra Costa County Health Department and Centers for Disease Control and Prevention.

The following enhanced safety measures have been implemented in response to COVID-19:

  1. Clinical Screening for all who enter the Bruns House. This includes staff, patients, and guests. Clinical Screening for fever, cough, sore throat, and contact with someone diagnosed or suspected to have COVID-19.
  2. Hand Hygiene – Practicing good hand hygiene practices. Alcohol sanitizer is readily available throughout the facility.
  3. Environmental Cleaning – Performing frequent disinfection with approved disinfecting agents throughout the facility.
  4. Physical Distancing – Practicing and encouraging maintaining at least 6 feet between people.
  5. Visitors – Communicating with families on strategies to be able to maintain physical distance which includes limiting visitors to two guests at a time, and scheduling visits for different times of the day if a patient has more than two people who wish to visit.

For more information about the COVID-19 virus, visit the website of the Center for Disease Control (CDC).