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Seamless Continuity

Dear Hospice East Bay,

Before my wife Rennie came under hospice care, we were somewhat familiar with what hospice provided, but were unaware of all your organization did for the comfort of terminally ill patients.

Since February, we were continually amazed by the professionalism and competence of each member of your staff who came to our home to assist and care for Rennie. Jean Drouillard, RN, truly impressed us with her compassion most of all. Whenever we needed something, Jean would place the order over the phone while she was here, and then the medications or equipment would arrive the same day.

We marveled at the consistent high caliber of all your personnel — nurses, home health aides, spiritual advisor, and case worker. They seamlessly worked together and backed up one another. The smoothness and continuity contributed to keeping Rennie’s mind at ease and creating a peaceful and positive environment for her last months and days.

Thank you for all that Hospice East Bay has done for Rennie and our family over these past months.

Bob R.

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